I needed to get a copy of something on my laptop, so I went to the front office when it was nice and quiet. The manager was very helpful and said he could do that for me. Just then people started to come in and the phone kept ringing. It took about 20 minutes with all the interruptions, but he was persistent and gave me two nice copies. Although I never went for breakfast, the set-up they had there looked better than most these days. All employees I spoke with were friendly and helpful.
Gary
mai 2025
Room/bath very clean. Staff very friendly and courteous. Great Price for a three-night stay. Less than 5 miles from Harpers Ferry, but Charles Town has much to offer, as well. Computer in lobby area. Washer/Dryer nearby. Tea/Coffee Service, microwave, nice fridge/freezer, television in Room. And the breakfast buffet is fantastic!!!! Do not be put off by the landscaping; this is a great place. Free shuttle to nearby places.
Paul
oktober 2024
The woman who checked us in was great.
Emily
mars 2024
Close to the casino where we went for a concert.
Megan
mai 2025
The staff was honestly my favorite thing about my stay!! They made us feel welcome and accommodated before we even arrived at the location. Once we got there we felt even more welcome because they were ready to greet us with smiles and friendly jokes! I also really like the fact that they allowed pets because I was there for a special rabbit show and my rabbits have to be with me the whole time so I needed a room that they could stay in. This perk is honestly the reason why we chose this location because we were having trouble finding any other location close to where we needed to be that would accept pets like this location. I also very much enjoyed the fact that it was literally a hop, skip, and a jump away from the casino. If you visit this location make sure to tell Chuck, Moriah and Charlene , The rabbit ladies, say hi 😊😊
Glouse
september 2023
The continental breakfast was awesome. I am a type two diabetic, and they had items for breakfast for everyone. Eggs, Sausage, Biscuits and gravy, Fresh apples and oranges and flavored yogurt as well as waffles, Bagels and toast. The bed was very comfortable and the room was clean. Would definitely stay there again in the future.
Michael
april 2025
Everything was super nice and clean . The younger male clerk was soooo friendly on the phone and in person. Very personable. ( Lady at front desk on the last morning was grumpy ) the shuttle driver was awesome and bubbling with personality. The head of housekeeping ( I think ), a sweet older woman always had a smile in the mornings when I walked in. She greeted everyone with her lovely personable ways. Breakfast was pretty great for continental! I was surprised . Besides the cranky one - our stay was absolutely perfect. 10/10 recommend!
Sara
august 2023
Comfortable rooms w exterior doors motel type that worked for us and our dog Although full for holiday weekend it was quiet and safe Staff was great and breakfast awesome Convenient location Charles town is a small pretty town w all modern conveniences
Leonardo
mai 2025
Every time I go to Charlestown, this is the hotel prefer to stay at. The staff is always friendly and the rooms are always clean.
Dustin
februar 2025
The location of the property was very conveniently located for what I was in the area for. Easy access to food and activities nearby. There was breakfast on the property. The room was comfortable and clean.
Michael
september 2023